Swag FAQ's

Q: Can I modify my order?

A: If you have placed an order and the name, size or style on the order was incorrect, you are eligible to modify your order within 60 minutes after making the purchase.

If you wish to modify your order, please contact us at this email address: sales@slopeswag.store as soon as possible.

Keep in mind that if you have overstepped the 60 minute period you are no longer entitled to have your order modified.

Q: Can I cancel my order?

A: If you have placed an order mistakenly or changed your mind after the order was already bought, you are eligible to cancel your order within 60 minutes after making the purchase.

If you wish to cancel your order, please contact us at this email address: ales@slopeswag.store as soon as possible.

Keep in mind that if you have overstepped the 60 minute cancellation period you are no longer entitled to have your order cancelled.

Q: How can I order from you?

A: You need to go to www.clubstylz.com and follow the steps below:

1. Select the product.
2. Select the size, color and quantity.
3. Click the “Add to cart” button.
4. Go to the cart.
5. You can Continue Shopping or Proceed to Check out.
6. If you Proceed to Check out, you fill the information and select your method of payment.

Q: When will my order arrive?

A: Typically orders are estimated to be shipped from 7 – 12 business days after you place your order within United States and for other countries it may take longer. These are estimated. Shipping time and costs will vary based on the type and quantity of products ordered and the region of the country they are shipping to. Costs for shipping are calculated at checkout. 

For instance, deliveries are affected if your address is not in a main city. The delivery will be delayed and the courier will notify the estimated time of delivery.

Once we ship the package with the courier (We work primarily with USPS), the package is the courier’s responsibility.

Q: Is there a local shop where I can check your merchandise in person?

A: At the moment, we don’t have any physical shops. We’re a fully functional online shop. Orders are placed directly on our website.

Q: How can I make a return?

A: See the corresponding answer in the Returns & Exchanges section.

Q: I mistyped my shipping address, what can I do?

A: Please note that we cannot make edits to the shipping address after the shipping has begun. Please alert us about any modification requests maximally 60 minutes after you have placed your order.

Q: Can I use a PO Box or APO/FPO military address?

A: For now our shipping partners are unable to ship orders to PO Boxes or APO/FPO military addresses. So you will need to provide a street address.

Q: Is it possible to pay in other currency than US dollars?

A: Every payment is executed through bank transactions, therefore the currency exchange is automated and fixed to the exchange rate.

Q: Why does shipping begin several days after I place my order?

A: Since all of our products are print-on-demand your item has to be produced to fulfill your order. This may take a few days, or for some products it could be a few weeks. Once the item is produced we conduct control checks in order to ensure the product’s quality prior to shipment. The processing time varies depending on the specific product with the average processing time being approximately 5-17 days; however, it can also be affected by the item’s stock status.

Q: Which shipping companies do you work with?

A: Primarily with USPS, although there may be times that we us UPS or FedEx.

Q: I just checked my order’s tracking but it doesn’t show my order. What happened?

A: The reason your tracking number does not show the exact location of the parcel is because the given carrier does not provide real time tracking of the shipment

3000 Custer Road, Suite 270, Box 465 • Plano, TX 75075 • 214-471-5381